Privacy Policy
The recognises the importance of personal information (including sensitive personal information) to you and is committed to protecting the security of your personal information. We are committed to maintaining your trust in us and to protecting your personal information by adhering to the following principles: consistency of authority and responsibility, clarity of purpose, choice of consent, minimum necessary, openness and transparency, security, and subject participation. The is committed to protecting your personal information in accordance with proven industry security standards and with appropriate security measures.
This Privacy Policy ("Policy") applies to all products and/or services of the . This Policy also applies to products and/or services of and its affiliates that use products and/or services provided by but do not have a separate privacy policy. If the and its affiliates have separate privacy policies for the products and/or services they provide to you, the corresponding privacy policies will apply to the respective products and/or services. Please read and thoroughly understand this policy and make the choices you deem appropriate before using any products and/or services. By using 's products and/or services, you acknowledge that you have fully understood and agreed to this policy. You are reminded that this Privacy Policy applies only to information collected by us and does not apply to information collected by third party products and/or services accessed through our products and/or services, including any third party websites, and information collected by other companies or organizations that serve advertisements in our products and/or services.
This policy will help you understand the following：
1. how we collect and use your personal information
2. how we use cookies and similar technologies
3. how we share, transfer and publicly disclose your personal information
4. how we protect your personal information
5. your rights
6. Personal information about children
7. How your personal information is transferred globally
8. How this policy is updated
9. How to contact us
10. Dispute resolution
Related Terms and Definitions
1. : means or Zhuhai Biku Network Technology Co., Ltd. and its affiliated companies, the subject of ownership or operation of .
2. Personal Information: means all kinds of information recorded electronically or otherwise that can identify a specific natural person or reflect the activities of a specific natural person, either alone or in combination with other information, including basic personal information (name, date of birth), personal identification information (identity card, military officer card, passport, work permit), personal biometric information (personal genes, fingerprints), online identification information ( system account, IP address, e-mail address and the aforementioned related password, password, password protection answer), personal health and physiological information, personal education and work information (personal occupation, position, work unit, education, degree, education experience), personal property information (bank account number, deposit information, transaction and consumption records, property information, credit information), personal communication information (communication communication communication contact method, (including hardware serial numbers, MAC addresses of devices, software lists, unique device identification codes), personal location information (including whereabouts, precise positioning information, accommodation information, etc.), other information (marriage history, religious information, sexual orientation, undisclosed illegal information, etc.), personal property information (bank accounts, deposit information, transaction and consumption records, property information, credit information), personal communication information (communication contact methods, communication records and contents), contact information (address book, friends list, group list), personal Internet records (user operation records stored through logs) other information (marital history, religious information, sexual orientation, undisclosed criminal record, etc.). This definition is from GB/T 35273-2017 "Information Security Technology Personal Information Security Specification".
3、Personal sensitive information: refers to personal information that may endanger personal and property safety if leaked, illegally provided or misused, and is highly likely to lead to damage to personal reputation, physical and mental health or discriminatory treatment, etc. This includes personal property information (bank account numbers, identification information, transaction and consumption records, flow records, etc.), personal biometric information, personal identification information (such as identity cards, military officer cards, passports, work permits), online identification information (such as system accounts, email addresses and the aforementioned related passwords, passwords, password-protected answers), other information (personal telephone numbers, sexual orientation, marriage history, whereabouts traces, We will bold and italicise all sensitive personal information in this privacy policy. This definition is taken from GB/T 35273-2017 "Information Security Technology Personal Information Security Specification".
4、Collection: means the act of gaining control over personal information, including the act of being actively provided by the subject of personal information, automatic collection through interaction with the subject of personal information or recording the behavior of the subject of personal information, and indirect acquisition through sharing, transferring, and collecting public information.
5、Deletion: The act of removing personal information from the system involved in the realization of daily business functions, so that it remains unavailable for retrieval and access.
6、Public disclosure: The act of releasing information to the community or to an unspecified group of people.
7、Transfer: The process of transferring the control of personal information from one controller to another.
8、Sharing: refers to the process of providing personal information to other controllers by controllers of personal information, and where each party has independent control over the personal information.
9、Anonymisation: refers to the process of making the subject of personal information unrecognisable through technical processing of personal information and the information cannot be recovered after processing. Note: The information obtained after the anonymization of personal information is not considered personal information.
10、De-identification: refers to the process of making the subject of personal information unidentifiable without the aid of additional information through the technical processing of personal information.
11、Affiliated companies: refers to companies that have an affiliated relationship with each other. Affiliated relationship refers to the relationship between the controlling shareholder, the actual controller, directors, supervisors and senior management of a company and the companies under their direct or indirect control, as well as other relationships that may result in the transfer of interests of the company.
I. How we collect and use your personal information
(i) How we collect your personal information
We may collect and use your personal information when you use the products and/or services provided by the in order to better achieve your purposes. This includes：
1. Information you provide when you register for a account
When registering and logging in to your account, you will be required to provide your email address or other account (Facebook, Google) information, and we will verify the validity of your account by sending an SMS verification code or email. You can fill in additional personal information (avatar, nickname, profile, gender, city, birthday) according to your needs.
2. Information collected in the course of your use of the products and/or services
When you use the products and/or services listed in this Privacy Policy, we may collect information about your device (including operating system, software version, language setting, IP address), browsing information (including search terms, links to pages visited and access times) (including text, images, videos), location information (including search for hot movies, events in the same city), transaction information (including transaction records, address information provided when purchasing items that need to be mailed), identity information (including ID numbers, mobile phone numbers required when authenticating reading authors, musicians, creators).
3. Information provided by third parties to the ：
When you use the in connection with third party products and/or services, we may collect information about the third party products and/or services provided to us.
Such information provided by you will be licensed to us on an ongoing basis for the duration of your use of the Products and/or Services. When you cancel your account, we will stop using and delete the above information.
The above information will be stored within the People's Republic of China and will not be transferred across borders.
By providing the above information, especially sensitive personal information, you may be exposed to risks such as leakage of user information or theft of user accounts, and difficulties in safeguarding your privacy and property, but we will do our best to avoid such risks.
If you choose not to provide such information, you may not be able to register as our user or enjoy certain products and/or services offered by us, or achieve the intended results of the relevant products and/or services.
(ii) How we use your personal information
We will use your personal information in the following circumstances：
1. to provide you with the various products and/or services you use, and to maintain and improve those services
(1) Posting features: you can post text, images, videos and we need to collect the information you post and display your nickname, avatar and posting content.
(2) Personalisation function: you can browse, follow and collect the news, diaries, long comments, albums, group posts and entries that you are interested in. We need to combine your operational behaviour and analyse it through algorithms to make personalised recommendations, display or push you specific information that you may be interested in. Some of the information may not be your preferred information.
(3) Search function: You can use the service of querying keywords. We need to use network storage mechanism and application data cache to collect the information on your device and store it locally to provide more convenient search service.
(4) Location function: You can use services related to geographic location. hometown and movie products need to collect your location information to provide goods or services in your area.
(5) Authentication: You can use authentication services. When you apply for " Creator", we need to collect your name and valid ID to verify your identity. Once the information has been verified, we will provide you with a certification mark for your personal account.
(6) Trading function: You can activate the "Appreciation function" to use the payment service. When you wish to purchase products, online courses, e-books, columns or use official hometown services that require payment, you will need to use the "Payment Function". During the payment collection process, we will need to collect your ID number, payment method and third party payment account number (including Alipay account, Apple Pay account or other forms of bank card information) in order to provide an efficient transaction service.
(7) Marketing activities: You can participate in online or offline marketing activities organised by us or third parties, including advance movie viewing, offline salons, exhibitions and bazaars, and we will collect your mobile phone number, user ID and real name with your consent to provide a better experience of the activities.
(8) Customer service function: You can initiate complaints, grievances or enquiries to our customer service, we need your real name, mobile phone number and email. Timely feedback to you on the outcome of your complaint, grievance or enquiry, and if the complaint is made in your personal name, you will also need to provide identification.
(9) For other purposes with your consent, including but not limited to sending you information about our products and services, or showing you personalised third party promotions through the system, or sharing information with our partners with your consent so that they can send you information about their products and services. Some of the information may be information that you do not wish to receive.
2. You should be reminded that your consent is not required for the use of your personal information in the following circumstances：
(1) in connection with the performance of obligations imposed by laws and regulations by the controller of personal information
(2) directly related to national security or defence security
(3) directly related to public safety, public health, or vital public interests
(4) directly related to criminal investigation, prosecution, trial and execution of judgments, etc.
(5) Where it is necessary to protect the life, property and other significant legitimate rights and interests of the subject of the personal information or other individuals but it is difficult to obtain their consent.
(6) Where the personal information collected is disclosed by you to the public at your own discretion.
(7) Where your personal information is collected from information that has been lawfully and publicly disclosed, such as lawful news reports, government information disclosure and other channels.
(8) that is necessary for the conclusion and performance of a contract at your request
(9) Necessary for maintaining the safe and stable operation of the products and/or services provided, such as detecting and dealing with faults in products and/or services.
(10) Where necessary to carry out statistical or academic research in the public interest and to de-identify personal information contained in the results of the academic research or descriptions provided to the public.
II. How we use cookies and similar technologies
(i) Cookies
The use of cookies helps you to personalise your online experience by allowing you to accept or decline cookies, most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you wish. Cookies do not track personal information.
The also uses cookies when you register with the , in which case the collects and stores useful information that allows us to identify you when you visit the again. Cookies from the can only be read by the . If your browser is set to refuse cookies, you will still be able to access most pages on the .
(ii) Web beacons and pixel tags
In addition to cookies, we use other similar technologies such as web beacons and pixel tags on our website. For example, an email we send you may contain a click-through URL that links to content on our website, and if you click on that link, we track that click to help us understand your product or service preferences and improve customer service. A web beacon is usually a transparent image that is embedded in a website or email. With the help of pixel tags in emails, we can tell if an email has been opened. If you do not want your activity to be tracked in this way, you can unsubscribe from our mailing list at any time.
(iii) Do Not Track
Many web browsers have a Do Not Track feature which issues Do Not Track requests to websites. Currently, the major Internet standards organisations do not have policies in place to govern how websites should respond to such requests. However, if your browser has Do Not Track enabled, then our websites will respect your choice.
III. How we share, transfer and publicly disclose your personal information
We are fully aware of our legal liability for damage to the subject of personal information caused by the unlawful sharing, transfer or public disclosure of personal information, and we will conduct all sharing, transfer or public disclosure of your personal information in strict accordance with the following terms：
(i) Sharing
Respect for the privacy of individual users is a fundamental principle of the . We will not share your personal information with any company, organisation or individual except in the following circumstances：
1. sharing with express consent: we will share your personal information with other parties after obtaining your express consent.
2. we may share your personal information with external parties as required by judicial or administrative authorities.
3. shared with our affiliates: your personal information may be shared with affiliates of the . We will only share personal information that is necessary and is subject to the purposes stated in this Privacy Policy. If an associated company wishes to change the purposes for which personal information is processed, your authorised consent will be sought again.
4. Sharing with Authorised Partners: Certain of our products and/or services will be provided by authorised partners for the sole purpose of achieving the stated purposes in this policy. We may share some of your personal information with our partners in order to provide better customer service and user experience. We will only share your personal information for lawful, legitimate, necessary, specific and explicit purposes, and only as much personal information as is necessary to provide the products and/or services, and will enter into strict confidentiality agreements with the companies, organisations and individuals with whom we share personal information, requiring them to handle it in accordance with our instructions, this Privacy Policy and any other relevant confidentiality and security measures.
Currently, our partners include.
(1) Third-party merchants with whom the Platform partners: To help you make purchases of products or services (including your purchase of products on Reading and Companion Pet Paradise) or to provide you with after-sales service, we may share your order and transaction-related information with third-party merchants on the Platform.
(2) Third-party logistics service providers: When you successfully place an order, if the goods require third-party delivery, we will share your information with the third-party logistics company on a minimal and necessary basis in order to accurately and safely complete the delivery and distribution of the goods to you. We promise that the information will only be used for the purpose of delivery.
(ii) Transfer
We will not transfer your personal information to any company, organisation or individual, except for the following：
1、Transfer with express consent: we will transfer your personal information to other parties after obtaining your express consent.
2. In the event of a merger, acquisition or bankruptcy and liquidation involving the transfer of personal information, we will require the new company or organisation holding your personal information to continue to be bound by this privacy policy before we require that company or organisation to seek authorised consent from you again.
(iii) Public Disclosure
We will only disclose your personal information publicly with your express consent, except as necessary for the maintenance of the Community, to announce penalties for accounts that violate the rules, fraud, abuse or other serious damage to the Community (such as posting a link to the home page of the penalized account), or to display relevant information when announcing a winner/winners list.
(iv) Exceptions to the authorization of consent for sharing, transferring, or publicly disclosing personal information
In accordance with the provisions of laws and regulations, prior authorised consent is not required for the sharing, transfer or public disclosure of your personal information in the following circumstances：
1. in connection with the performance of our obligations under laws and regulations
2. directly related to national security or defence security
3. directly related to public safety, public health, or vital public interests
4. directly related to criminal investigations, prosecutions, trials and enforcement of judgments, etc.
5. for the purpose of safeguarding your or other individuals' significant legitimate rights and interests such as life and property but where it is difficult to obtain your consent
6. personal information that you disclose to the public on your own initiative
7、Personal information collected from legitimate public disclosures, such as legitimate news reports, government information disclosure and other channels.
IV. How we protect your personal information
(i) We have used security measures in line with industry standards to protect the personal information you provide against unauthorised access, public disclosure, use, modification, damage or loss of data. We will take all reasonably practicable steps to protect your personal information. For example, the exchange of data between your browser and the Service (e.g. credit card information) is protected by SSL encryption; we also provide https secure browsing on the site; we use encryption technology to ensure the confidentiality of data; we use trusted protection mechanisms to prevent malicious attacks on data; and We will deploy access control mechanisms to ensure that only authorised personnel have access to personal information; and we will conduct security and privacy training courses to enhance staff awareness of the importance of protecting personal information.
(ii) We will take all reasonably practicable steps to ensure that no unrelated personal information is collected. Unless we have your written permission, we will retain your personal information for 36 months after you delete or cancel your account, after which time your personal information will be anonymised or destroyed.
(iii) The Internet is not an absolutely secure environment and as email, instant messaging and communication with other users of the is not encrypted, we strongly recommend that you do not send personal information by such means. Please use complex passwords to help us keep your account secure.
(iv) The Internet environment is not 100% secure and we will endeavour to ensure the security of any information you send to us. We will be liable for any breach of our physical, technical or managerial safeguards that results in unauthorised access, public disclosure, alteration or destruction of information, resulting in damage to your legitimate rights and interests.
(v) After the unfortunate occurrence of a personal information security incident, we will promptly inform you of: the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, suggestions for you to prevent and mitigate risks on your own, remedial measures for you, etc. in accordance with the provisions of Article 42(2) of the “Network Security Law”. We will promptly inform you of the relevant circumstances of the incident by email, letter, telephone, push notification, etc. When it is difficult to inform the subjects of personal information individually, we will take reasonable and effective ways to make announcements.
At the same time, we will also take the initiative to report the disposal of personal information security incidents in accordance with the requirements of the regulatory authorities.
V. Your rights
Whenever you use the relevant products and/or services of the , we will do everything possible to ensure that you have smooth access to your account information. If such information is incorrect, we will endeavour to provide ways for you to quickly update or delete the information in your account. In order for you to have the full ability to safeguard your privacy and security, you have the following rights：
(i) Access to your personal information
You have the right to access your personal information at any time, unless otherwise required by a judicial or administrative authority. This includes information such as.
1. Account information.
If you wish to access or edit your name/nickname, domain name, avatar, login email, mobile phone number, privacy settings, etc. in your account, you can perform such operations by accessing the personal account settings function of the APP or website.
2. Usage information.
You can access your usage information at any time on the relevant product pages, including: broadcast release content, book and video recordings, group discussions, etc.
If you are unable to access through the above links and methods, you can always contact us and we will respond to your request as soon as possible.
(ii) Correction of your personal information
If you discover an error in the personal information you have provided or that we have processed about you, you have the right to correct it yourself. If you are unable to do so, you may contact us at any time and we will respond to your request for correction as soon as possible.
(iii) Deletion of your personal information
You have the right to delete your personal information at any time by yourself or by contacting us to delete your personal information. You may make a request to us to delete personal information in the following circumstances：
1. our handling of personal information violates laws and regulations
2, we collect and use your personal information without your consent.
3, our handling of personal information violates our agreement with you.
4. you no longer use our products or services, or you have cancelled your account.
5. we no longer provide products or services to you.
If we decide to respond to your request for erasure, we will also notify the entities that have obtained your personal information from the in a cooperative manner and ask them to delete it promptly, unless they have otherwise obtained your independent authorization. Please be aware, however, that if your publicly available information on the is crawled, cached, stored, copied, or uploaded or stored on other websites by other users or by independent third parties who are not affiliated or associated with us and are not under our control, the information will not be under the control of the .
When you delete your personal information from our services, we will also delete the corresponding information from our backup systems.
If we cease operations for reasons such as business failure, we will immediately stop collecting your corresponding personal information and delete the personal information we have collected.
(iv) Change of the scope of your authorized consent or withdrawal of your authorization
Each business function requires some basic personal information in order to be completed (see "Part I" of this policy). You may give or withdraw your consent to the collection and use of additional personal information at any time. You can change or withdraw your consent for us to access your location, photos, camera, etc. by deleting the information, turning off the corresponding function on your mobile device (e.g. iOS users can change or withdraw your consent for us to access your location, photos, camera, etc. by going to "Settings" - "" App, e.g. Android users can change or withdraw their authorization via "Settings" - "Apps" - "Manage Permissions" - " You can change or revoke your authorization via "Settings" - "Apps" - "Manage Permissions" - "". By changing the scope of your consent or withdrawing your consent. When you withdraw your consent, we will no longer process the corresponding personal data. However, your decision to withdraw your consent will not affect the processing of personal data previously carried out on the basis of your authorisation.
(v) Cancellation/deletion of accounts
You may choose to cancel/delete your account with . Your account will not be restored after cancellation/deletion and your personal information will be deleted or anonymised. Your mobile phone number will be automatically unbonded after the cancellation/deletion and you can then bind it to another account.
If you are sure you want to cancel your account, you can do so by following the instructions on the website via "xxx's Account" - "Account Management" - "Delete Account", or in the App via "Settings" - "Account & Security" - " Security Centre" - "Cancel Account".
(vi) Obtaining a copy of your personal information
Upon your written request, we will provide you with copies of the following types of personal information: your basic personal information, personally identifiable information. Please note, however, that the copies of information we provide to you are limited to the information we collect.
(vii) Binding information systems for automated decision-making
In some business functions, we may make decisions based solely on non-human automated decision-making mechanisms, including information systems, algorithms, etc. If these decisions significantly affect your legitimate interests, you have the right to seek an explanation from us and we will provide appropriate remedies.
(viii) Responding to your request above
For security purposes, you may need to provide a written request or otherwise prove your identity. We may ask you to verify your identity before processing your request.
We will respond within fifteen working days. If you are not satisfied, you can also complain at qnsj001@gmail.com. In principle, we do not charge a fee for your reasonable requests, but we will charge a cost fee for repeated requests that exceed reasonable limits, as appropriate. We may refuse requests that are unwarrantedly repetitive, require excessive technical means (for example, requiring the development of new systems or fundamental changes to current practice), pose a risk to the legitimate interests of others or are highly impractical (for example, involving backing up information stored on tape).
In the following cases, we will not be able to respond to your request in accordance with legal and regulatory requirements：
1. in connection with the fulfilment of the obligations of the controller of personal information as required by law or regulation
2. directly related to national security or defence security ;
3. directly related to public safety, public health or vital public interests;
4, directly related to criminal investigation, prosecution, trial and execution of judgments;
5. Where there is sufficient evidence of subjective malice or abuse of your rights;
6、Response to your request will lead to serious damage to the legitimate rights and interests of you or other individuals or organizations;
7, for the purpose of safeguarding the life, property and other significant legitimate rights and interests of you or other individuals but where it is difficult to obtain my authorised consent
8. Where commercial secrets are involved.
VI. Personal information about children
Our products and/or services are primarily intended for adults. Minors are not allowed to create their own user accounts without the consent of their parents or guardians. In the case of personal information collected from minors with parental consent, we will only use or publicly disclose this information if required by a judicial or administrative authority, with the express consent of the parent or guardian, or when necessary to protect the minor.
Although local laws and customs define minors differently, we consider anyone under the age of 16 to be a minor.
If we become aware that we have collected personal information from a minor without prior verifiable parental consent, we will seek to delete the relevant data as soon as possible.
VII. How this policy is updated
Our privacy policy will be updated from time to time.
In general, we will not reduce your rights under this privacy policy. We will post an updated version on this page and notify you of any changes to this policy by means of a pop-up box or equivalent prominent means, and by agreeing to this, you agree to be bound by the revised policy.
We will also keep an older version of this policy on file for your review.
VIII. How to contact us
If you have any questions, comments or suggestions about this Privacy Policy, please contact us at support@biku8.com and we will respond to address them upon receipt.